Terms of Service

Membership Academy Terms and Conditions

1. Membership Guidelines

Communication: Members are encouraged to actively participate in forum discussions, webinars, and other platform activities. Always be respectful and professional in your interactions.

No Solicitation or Poaching: The forum is a space for learning and collaboration. Any attempts to solicit business, poach clients, or advertise services/products without prior permission will lead to immediate termination of membership.

Privacy: Respect the privacy of others. Do not share, distribute, or publish any personal or business information of another member without their explicit consent.

Content: When sharing or posting content, ensure it is relevant to the topic of discussion and does not infringe on copyright laws.

Moderation: The forum will be actively moderated. Any posts found to be against these guidelines may be removed, and members may face disciplinary actions, including removal from the platform.

Blue Ninja Membership Terms and Conditions

2. Terms and Conditions

Membership: Details are outlined on the membership benefits and pricing section on the main Academy page. 

Payment: Members are billed monthly or yearly for memberships. All payments are non-refundable unless stated otherwise. 

Rolling Membership: The membership works on a rolling basis with a trial period and/or one-month minimum commitment. Members can cancel anytime, but refunds will not be processed for the ongoing month.

Multiple Memberships: Companies wishing to buy multiple memberships for their team may contact us for tailored packages. Please email admin@blueninja.eu to discuss your needs. 

Affiliate Program: Any person who refer others may be eligible for specific benefits which will be outlined in the program. Details of the affiliate program will be provided at a later date.

Content and Resources: As part of the membership, various resources such as printables, eBooks, blogs, software reviews, and partner courses are available. While some are free for members, others might have an associated cost.

Liability: Blue Ninja is not responsible for the outcomes of advice or support received on the platform. It’s up to individual members to use their discretion when implementing suggestions.

Termination: Blue Ninja reserves the right to terminate memberships for any violations of these terms or the guidelines without any prior notice.

Refund Policy: Members are entitled to cancel their membership at any time. However, membership fees for the ongoing / current month will not be refunded (see cancellation policy below). Any discrepancies or disputes regarding refunds will be handled on a case-by-case basis. Members are encouraged to contact our support team at admin@blueninja.eu with any concerns (see cancellation policy below).

Additional Services: Change of tier and membership. Members may wish to change their options / services and these details of options will be availble to view on the pricing page of the website and regularly updated to reflect any changes of prices and or structure as the platform evolves.

Members may wish to change the tier of membership to gain the value of various additional services provided by Blue Ninja at an added cost. To change tiers members are to provide one month’s notice of their wish to do so by contacting the Blue Ninja team at admin@blueninja.eu. Details of tiers benefits and their pricing are mentioned above.

3. Legal and Privacy

All interactions, transactions, and memberships are governed by the laws of the Netherlands. Any disputes shall be resolved within the jurisdiction of the Netherlands.

Personal data and information provided by members will be protected and not be shared with third parties (excluding Blue Ninja managed systems ie. CRM or email marketing platforms where Personal data may also be stored separate to this website) without explicit consent, except where required by law.

Blue Ninja may use affiliate links on this site and in subsequent correspondence with you. This may provide Blue Ninja with a commission when you click a link we have shared and a purchase is made. Clicking on any of these links doe NOT result in any charges to you.

Members are encouraged to reach out with any queries or concerns regarding these guidelines and terms and conditions. Your satisfaction and security are our top priority.

In using this website, you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Customer”, “Member”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “Blue Ninja”, “Ourselves”, “The membership”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Customer and ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Customer in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Customer’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Netherlands Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

4. Privacy Statement

We are committed to protecting your privacy. Authorised employees and Contracted Parties within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

5. Confidentiality

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Blue Ninja will only be in connection with the provision of agreed services and products. 


6. Exclusions and Limitations

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, Blue Ninja :

      • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or Blue Ninja ’s literature; and

      • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised Blue Ninja of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

    Blue Ninja does not, however, exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

    7. Payment

    There are two options for membership. One is a trial only where a member does not need to provide banking information, but the trial is for 1 month only and the person then must join a paid membership. The other option is members are required to provide banking information for their membership at the time of purchase but are offered a free membership for the period of the membership type and then are charged every month there following on the same date each month. We may terminate your membership and remove you from all our platforms if your payment fails and we are unable to contact you to collect this. All courses must be paid upfront and in full. All products and materials within the membership will always remain the property of the business and are not to be reproduced or distributed.

    If we are unable to process your membership payment successfully, our system will usually retry every 3 days using the existing payment method you added.  We reserve the right to manually retry this payment(s) at any time on your existing payment method – or any new payment methods that you add to your account – to process any outstanding debts.

    Blue Ninja does not accept payment in the form of cheques. Consequently, all purchases and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.


    Cancellation Policy and Refunds Policy

    8. Membership

    You may cancel your monthly membership at any time by via the Account platform.

    We want you to be fully satisifed with your experience with the Membership Academy. If for any reason you decide it’s not for you, please reach out to admin@blueninja.eu and let us know. We do not offer refunds on any memberships where there is a trial or free offer. This excludes new members joining on an annual membership. We don’t offer refunds, but you can still cancel your monthly membership at any time.

    Existing or returning members, who have joined again, may cancel their membership via the same methods as mentioned above, however, payment will not be eligible for a refund, you will continue to have access to the membership until your cancellation takes effect on the day or so before your next billing date.

    For annual subscriptions, you may cancel your membership at any time, meaning it will not renew after the initial 12 months. We do not offer refunds on annual membership subscriptions apart but will offer a cool-down 7 day review period from the date of the first annual subscription purchase.

    If you have signed up to the monthly membership subscription and would like to switch to an annual membership, our team will be happy to help transfer this for you. Please allow at least 3 days prior to your monthly billing date for us to process the change from a monthly to annual membership in time. Switching from an annual membership to monthly membership is not possible during your first 12 months, however if at the end of your 12 month membership you would prefer to pay monthly instead, our team can happily help you with this.

    9. Courses

    Blue Ninja, from time-to-time, provides various courses and associated material for sale separately to the membership. By purchasing these products you are given immediate access to all the content for our courses, and associated material (collectively the “Courses”) for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Courses or associated material in any manner.

    By ordering our Courses, you agree that the Courses you purchase or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of Blue Ninja. You shall not create any derivative work based upon the Courses and you shall not offer any competing products or services based upon any information contained in the Courses. Not following the above shall be a breach of these terms and conditions.

    No refunds are given for a Course you have ordered as you shall be immediately granted instant access to the course materials and we cannot reverse this access. We clearly lay out what you will be getting from a particular course on the sales page before purchase, this will give you a full understanding of what to expect within the course. If you have any queries regarding any Courses you can contact admin@blueninja.eu prior to purchase.


    The information contained on this Website and the resources available for download through this Website are for educational and informational purposes only. The information contained on this Website and the resources available for download through this Website is not intended as, and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice.

    10. Log Files

    We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within Blue Ninja on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

    11. Cookies

    Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

    We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

    You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org

    11. Links from this website

    We do not monitor or review the content of the other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Blue Ninja will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

    12. Copyright Notice

    Copyright and other relevant intellectual property rights exist on all text relating to Blue Ninja’s services and the full content of this website.

    Blue Ninja’s logo and the Blue Ninja Membership Ademy logo and subsequent Ninja’s represented are a registered trademark of Blue Ninja in the Benelux zone and other countries. The brand names and specific services of Blue Ninja featured on this web site are trademarked.

    13. Communication

    We use multiple email addresses for different queries. These, & other contact information, can be found on our our website or via Blue Ninja literature or via the Blue Ninja stated telephone numbers.

    14. Force Majeure

    Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

    15. Waiver

    Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he/she or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

    16. General

    The laws of the Netherlands govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the countries courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of Blue Ninja to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of Blue Ninja.

    17. Notification of Changes

    Blue Ninja reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. Please see our Privacy Policy for further information. We encourage visitors to our website to check our policies available for changes. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by email will be made to those affected by this change. You are therefore advised to re-read this statement on a regular basis.

    These terms and conditions form part of the Agreement between the Customer and ourselves. Your accessing of this website and/or undertaking of purchase, membership or Agreement indicates your understanding, agreement to and acceptance of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.